Shipping & Returns

Shipping times may currently vary due to complications arising from the COVID-19 pandemic. All times listed below on this page are wide estimates. USPS is specifically struggling right now. Thank you so much for your patience and for supporting a small independent artist <3

IMPORTANT NOTE: All shipping estimates are calculated AFTER the item has printed and shipped. Production can take a few weeks depending on the volume of items, please account for that when estimating arrival times, and add another 1-2 weeks for Covid delays. <3

Holiday deadlines for ordering to arrive by xmas below:


How are prints packaged?
Orders are flat packed safely between thick cardboard and recyclable plastic for waterproof protection. Check out this awesome unboxing video from @susandumpsterfire as an example

@susansdumpsterfire

Got my first print from @dionneong today and it’s gorgeous 😭✨ can’t wait to give this gift ##art ##artists ##supportartists ##holidaygift ##forafriend

♬ Talk to Me - Elijah Moon


How long will it take for my order to arrive?
After printing, items will ship. The following timeframes are estimates:

Destination Service Ships from Transit time
United States USPS Priority Mail Champlain, NY 1 - 3 business days
USPS First Class Mail Champlain, NY 1 - 3 business days
Canada Canada Post Mail Montreal, CA 2 - 7 business days. No Tracking.
Canada Post Xpresspost Montreal, CA 1 - 2 business days
Canada Post Expedited Parcel Montreal, CA 1 - 7 business days
International DHL Express Worldwide Montreal, CA 1 - 6 business days
International Untracked Montreal, CA 10 - 30 business days
International Tracked Montreal, CA 10 - 30 business days

Shipping Cost Estimates
Canada
Rate Name Condition Shipping time Price
Express 0kg–2kg 1 to 2 business days

CA$21.90

Standard 0kg-2kg 3 to 7 business days

CA$14.90

Standard Spend over $100.00 3 to 7 business days

Free


USA
Condition Shipping Time Price Price
Express International 0kg–1.5kg 2 to 3 business days CA$34.90
Standard International Spend over $100.00 4 to 8 business days Free
Standard International 0kg–0.5kg 4 to 8 business days CA$7.90
Standard International 0.5kg–1.5kg 4 to 8 business days CA$19.90


Rest of the World
Calculated at Checkout :)

Do you accept returns?

Yes, if you are unsatisfied with your product, please email me within 7 days of receiving your shipment and I will provide you a return address. Return shipping costs are paid by buyer. Your refund will be issued within 10 days of me receiving the return. I cannot take responsibility for lost or damaged shipments unfortunately!

Please remember that I am a small artist, and my profit margins on items are quite tiny. Issuing a refund usually means net loss for me, so please measure before you buy <3 <3

Clothing must be unworn, unwashed, and with tags still attached. I cannot accept returns on leggings and facemasks for hygienic reasons.

If you have received the incorrect item, please email me and I will get that solved right away!