Shipping & Returns
Please scroll down for Holiday shipping cutoffs!
All shipping estimates are calculated AFTER the item has printed and shipped.
International shipping delays: Generally international shipping is 10-30+ business days, but currently they are experiencing longer wait times, up to 12 weeks. The tariff situation in the USA is slowing down many international packages at the border, regardless of destination country.
How are prints packaged?
Classic print orders are flat packed safely between thick cardboard and recyclable plastic for waterproof protection. Check out this awesome unboxing video from @susandumpsterfire as an example
@susansdumpsterfire Got my first print from @dionneong today and it’s gorgeous 😭✨ can’t wait to give this gift ##art ##artists ##supportartists ##holidaygift ##forafriend
♬ Talk to Me - Elijah Moon
Premium Prints ship in a protective tube due to their large size.
Clothing orders ship in a discreet bag and minimize packaging cost and waste- packaging savings are used to keep my prices low!
How long will shipping take?
After printing (about 1 week), items will ship.
The following timeframes are estimates:
Within Canada: 2-13 business days
Within the USA: 2-6 days business days
International shipping takes 10-30+ business days, but may be delayed at the border of the destination country as they go through customs. The tariff situation in the USA is slowing down many international packages at the border, regardless of destination country.
Please note shipping time is independent from production time.
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Shipping Cost Estimates
Canada:
Small package: $5.00
Medium package: $10.00
Large package: $20.00
USA:
Small package: $5.00
Medium package: $10.00
Large package: $20.00
International:
Tracked (recommended): $39.00
Untracked: $30.00
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Holiday deadlines for ordering to arrive by xmas below:
Please note this is an estimate!
Do you accept returns?
Yes, if you are unsatisfied with your product, please email me within 7 days of receiving your shipment and I will provide you a return address. Return shipping costs are paid by buyer. Your refund will be issued within 10 days of me receiving the return. I cannot take responsibility for lost or damaged shipments unfortunately!
Please remember that I am a small artist, and my profit margins on items are quite tiny. Issuing a refund usually means net loss for me, so please measure before you buy <3 <3
Clothing must be unworn, unwashed, and with tags still attached. I cannot accept returns on shorts, leggings and facemasks for bio-hygienic reasons.
If you have received the incorrect item, please email me and I will get that solved right away!